Using Campaigns

Use these guides to help you with using Looop campaigns

Odi avatar Mike Collins avatar Russel Joseph Balane avatar
23 articles in this collection
Written by Odi, Mike Collins, and Russel Joseph Balane

Campaign Enrolment Filters

Steps on using campaign enrolment filters effectively.
Odi avatar
Written by Odi
Updated over a week ago

Using Campaign Attributes

Mike Collins avatar
Written by Mike Collins
Updated over a week ago

Using campaigns

How to use campaigns on Looop.
Odi avatar
Written by Odi
Updated over a week ago

Immediate Campaigns

You can now send one-off immediate campaigns. Here's how...
Odi avatar
Written by Odi
Updated over a week ago

Event Filters in Campaign

Russel Joseph Balane avatar
Written by Russel Joseph Balane
Updated today

What is the difference between campaigns and pathways?

Find out the difference between our features and make sure you are using the right terminology to prevent any confusion.
Odi avatar
Written by Odi
Updated over a week ago

Multiple Senders

You can now add Multiple Senders to your account to determine who your Looop notifications come from.
Odi avatar
Written by Odi
Updated over a week ago

Building a campaign email & banner example

Two useful diagrams to help you build your email and banner campaigns.
Odi avatar
Written by Odi
Updated over a week ago

Personalise your campaigns

You can now personalise your campaigns using custom fields
Odi avatar
Written by Odi
Updated over a week ago

How does the audience work?

It is important to get your audience right so that you are targeting the right people.
Odi avatar
Written by Odi
Updated over a week ago

Sharing resources/pathways in a campaign

Sharing a resource or pathway via a campaign means it get's pinned to the users homepage, and is easier to track via analytics.
Odi avatar
Written by Odi
Updated over a week ago

How do I send SMS or Slack/ MSTeams messages?

Here's how to add SMS or Slack/ MS Teams messages via campaigns.
Odi avatar
Written by Odi
Updated over a week ago

Automatically chase users who haven't completed a resource/pathway

You can now set up a campaign to chase users who haven't completed some training you want them to do.
Odi avatar
Written by Odi
Updated over a week ago

Set a resource/pathway to send to a user a year/6 months after completion

If a user has to do some refresher training build a campaign to automatically remind the users for you.
Odi avatar
Written by Odi
Updated over a week ago

Send Y resource/pathway on completion of X resource/pathway

How to use campaigns to send a resource/pathway upon completion of a previous resource/pathway.
Odi avatar
Written by Odi
Updated over a week ago

Line manager notifications

How to add line manager notifications to your campaigns
Odi avatar
Written by Odi
Updated over a week ago

Can you tell me a bit more about campaign timings?

It's important to understand how campaigns work and the timings too.
Odi avatar
Written by Odi
Updated over a week ago

Can I add actions to a campaign after it's active?

Here's how to avoid actions not being sent on time.
Odi avatar
Written by Odi
Updated over a week ago

Why is it recommended that you send an email and share content at the same time?

You can now share pathways & resources via campaigns - how do I utilise this?
Odi avatar
Written by Odi
Updated over a week ago

Campaign reports

Find out how to use the reports tab within campaigns.
Odi avatar
Written by Odi
Updated over a week ago

What does the campaign summary mean?

Actions triggered, people started, current audience, people completed - what does it all mean?
Odi avatar
Written by Odi
Updated over a week ago

What is best practice with building a campaign?

We suggest you build your entire campaign and ensure you are happy with it before activating.
Odi avatar
Written by Odi
Updated over a week ago

Campaign search filters

How to use filters to find your campaigns more easily.
Odi avatar
Written by Odi
Updated over a week ago