Using Campaigns

How to use campaigns on Looop.

Written by Support
Updated over a week ago

Immediate Campaigns

You can now send one-off immediate campaigns. Here's how...

Written by Support
Updated over a week ago

What is the difference between campaigns and pathways?

Find out the difference between our features and make sure you are using the right terminology to prevent any confusion.

Written by Support
Updated over a week ago

Multiple Senders

You can now add Multiple Senders to your account to determine who your Looop notifications come from.

Written by Support
Updated over a week ago

Building a campaign email & banner example

Two useful diagrams to help you build your email and banner campaigns.

Written by Support
Updated over a week ago

Personalise your campaigns

You can now personalise your campaigns using custom fields

Written by Support
Updated over a week ago

How does the audience work?

It is important to get your audience right so that you are targeting the right people.

Written by Support
Updated over a week ago

Sharing resources/pathways in a campaign

Sharing a resource or pathway via a campaign means it get's pinned to the users homepage, and is easier to track via analytics.

Written by Support
Updated over a week ago

How do I send SMS or Slack/ MSTeams messages?

Here's how to add SMS or Slack/ MS Teams messages via campaigns.

Written by Support
Updated over a week ago

Automatically chase users who haven't completed a resource/pathway

You can now set up a campaign to chase users who haven't completed some training you want them to do.

Written by Support
Updated over a week ago

Set a resource/pathway to send to a user a year/6 months after completion

If a user has to do some refresher training build a campaign to automatically remind the users for you.

Written by Support
Updated over a week ago

Send Y resource/pathway on completion of X resource/pathway

How to use campaigns to send a resource/pathway upon completion of a previous resource/pathway.

Written by Support
Updated over a week ago

Line manager notifications

How to add line manager notifications to your campaigns

Written by Support
Updated over a week ago

Can you tell me a bit more about campaign timings?

It's important to understand how campaigns work and the timings too.

Written by Support
Updated over a week ago

Can I add actions to a campaign after it's active?

Here's how to avoid actions not being sent on time.

Written by Support
Updated over a week ago

Why is it recommended that you send an email and share content at the same time?

You can now share pathways & resources via campaigns - how do I utilise this?

Written by Support
Updated over a week ago

Campaign reports

Find out how to use the reports tab within campaigns.

Written by Support
Updated over a week ago

What does the campaign summary mean?

Actions triggered, people started, current audience, people completed - what does it all mean?

Written by Support
Updated over a week ago

What is best practice with building a campaign?

We suggest you build your entire campaign and ensure you are happy with it before activating.

Written by Support
Updated over a week ago

Campaign search filters

How to use filters to find your campaigns more easily.

Written by Support
Updated over a week ago