Looop Campaigns

Use these guides to help you with using Looop campaigns

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20 articles in this collection
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Using campaigns

How to use campaigns on Looop.
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Updated over a week ago

Immediate Campaigns

You can now send one-off immediate campaigns. Here's how...
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Updated over a week ago

What is the difference between campaigns and pathways?

Find out the difference between our features and make sure you are using the right terminology to prevent any confusion.
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Updated over a week ago

Multiple Senders

You can now add Multiple Senders to your account to determine who your Looop notifications come from.
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Updated over a week ago

Building a campaign email & banner example

Two useful diagrams to help you build your email and banner campaigns.
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Updated over a week ago

Personalise your campaigns

You can now personalise your campaigns using custom fields
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How does the audience work?

It is important to get your audience right so that you are targeting the right people.
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Sharing resources/pathways in a campaign

Sharing a resource or pathway via a campaign means it get's pinned to the users homepage, and is easier to track via analytics.
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Updated over a week ago

How do I send SMS or Slack/ MSTeams messages?

Here's how to add SMS or Slack/ MS Teams messages via campaigns.
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Updated over a week ago

Automatically chase users who haven't completed a resource/pathway

You can now set up a campaign to chase users who haven't completed some training you want them to do.
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Set a resource/pathway to send to a user a year/6 months after completion

If a user has to do some refresher training build a campaign to automatically remind the users for you.
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Send Y resource/pathway on completion of X resource/pathway

How to use campaigns to send a resource/pathway upon completion of a previous resource/pathway.
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Line manager notifications

How to add line manager notifications to your campaigns
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Can you tell me a bit more about campaign timings?

It's important to understand how campaigns work and the timings too.
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Updated over a week ago

Can I add actions to a campaign after it's active?

Here's how to avoid actions not being sent on time.
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Why is it recommended that you send an email and share content at the same time?

You can now share pathways & resources via campaigns - how do I utilise this?
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Updated over a week ago

Campaign reports

Find out how to use the reports tab within campaigns.
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What does the campaign summary mean?

Actions triggered, people started, current audience, people completed - what does it all mean?
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What is best practice with building a campaign?

We suggest you build your entire campaign and ensure you are happy with it before activating.
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Campaign search filters

How to use filters to find your campaigns more easily.
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Updated over a week ago