Looop

Using campaigns

Steps on using campaign enrolment filters effectively.

Campaign Enrolment Filters

Using Campaign Attributes

You can now send one-off immediate campaigns. Here's how...

Immediate Campaigns

Event Filters in Campaign

Find out the difference between our features and make sure you are using the right terminology to prevent any confusion.

What is the difference between campaigns and pathways?

You can now add Multiple Senders to your account to determine who your Looop notifications come from.

Multiple Senders

Two useful diagrams to help you build your email and banner campaigns.

Building a campaign email & banner example

You can now personalise your campaigns using custom fields

Personalise your campaigns

It is important to get your audience right so that you are targeting the right people.

How does the audience work?

Sharing a resource or pathway via a campaign means it get's pinned to the users homepage, and is easier to track via analytics.

Sharing resources/pathways in a campaign

Here's how to add SMS or Slack/ MS Teams messages via campaigns.

How do I send SMS or Slack/ MSTeams messages?

You can now set up a campaign to chase users who haven't completed some training you want them to do.

Automatically chase users who haven't completed a resource/pathway

If a user has to do some refresher training build a campaign to automatically remind the users for you.

Set a resource/pathway to send to a user a year/6 months after completion

How to use campaigns to send a resource/pathway upon completion of a previous resource/pathway.

Send Y resource/pathway on completion of X resource/pathway

How to add line manager notifications to your campaigns

Line manager notifications

It's important to understand how campaigns work and the timings too.

Can you tell me a bit more about campaign timings?

Here's how to avoid actions not being sent on time.

Can I add actions to a campaign after it's active?

You can now share pathways & resources via campaigns - how do I utilise this?

Why is it recommended that you send an email and share content at the same time?

Find out how to use the reports tab within campaigns.

Campaign reports

Actions triggered, people started, current audience, people completed - what does it all mean?

What does the campaign summary mean?

We suggest you build your entire campaign and ensure you are happy with it before activating.

What is best practice with building a campaign?

How to use filters to find your campaigns more easily.

Campaign search filters

Mike Collins

Russel Joseph Balane

Use these guides to help you with using Looop campaigns

Using Campaigns

Find answers and get help from Intercom Support and Community Experts

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