Setting Up Looop

What support is available to me?

Understand how you can access support, our SLA's and how to raise any issues.

Written by Russel Joseph Balane
Updated this week

Setting up your account (the basics)

Learn the basics of setting up your account, including how to set business hours and timezones.

Written by Russel Joseph Balane
Updated over a week ago

Managing Users in Looop

This resource details how to add and manage users in Looop

Written by Russel Joseph Balane
Updated over a week ago

Permissions in Looop

This resource describes the different user permissions in Looop

Written by Russel Joseph Balane
Updated over a week ago

Groups in Looop

Learn how to create and make the most out of the groups functionality in Looop.

Written by Russel Joseph Balane
Updated over a week ago

Bulk deleting users

Easily delete multiple users with this handy shortcut.

Written by Russel Joseph Balane
Updated over a week ago

Email blocklist

Discover why users appear in your email blocklist.

Written by Russel Joseph Balane
Updated over a week ago

Download the Looop app

Our mobile app is available on the App Store for iPhone or Play Store for Android.

Written by Russel Joseph Balane
Updated over a week ago

When do I receive push notifications?

Find out the ways Looop sends push notifications.

Written by Russel Joseph Balane
Updated over a week ago

Looop terminology

All the terms and names you'll need to know.

Written by Support
Updated over a week ago

Importing new users to your contact list

How to add users to your Looop account.

Written by Support
Updated over a week ago

What happens when you invite a new user

Find out what happens when you invite a new user to Looop.

Written by Support
Updated over a week ago

How to set up account name logins

How to use account names instead of email addresses.

Written by Support
Updated over a week ago

Bulk deleting users

Easily delete multiple users with this handy shortcut.

Written by Support
Updated over a week ago

Different permission levels

There are different permission access levels on Looop, this article explains more.

Written by Support
Updated over a week ago

Using groups

How to create and make the most out of the groups functionality in Looop.

Written by Support
Updated over a week ago

Branding your account

Follow these steps to change the branding on your account.

Written by Support
Updated over a week ago

Languages on Looop

We now support multiple languages on Looop.

Written by Support
Updated over a week ago

Business hours

How to set business hours to your Looop account.

Written by Support
Updated over a week ago

Add a custom sender email address

Learn how to add a custom email address to Looop to personalise where your notifications come from.

Written by Support
Updated over a week ago

Single Sign On (SSO)

This guide explains the ways you can enable single sign on to allow users to access Looop without using a email and password.

Written by Mike Collins
Updated over a week ago

User Provisioning

How to configure user provisioning in Looop.

Written by Support
Updated over a week ago

Download the Looop app

Our mobile app is available on the App Store for iPhone or Play Store for Android.

Written by Support
Updated over a week ago