Looop

Understand how you can access support, our SLA's and how to raise any issues.

What support is available to me?

Learn the basics of setting up your account, including how to set business hours and timezones.

Setting up your account (the basics)

This resource details how to add and manage users in Looop

Managing Users in Looop

This resource describes the different user permissions in Looop

Permissions in Looop

Learn how to create and make the most out of the groups functionality in Looop.

Groups in Looop

Easily delete multiple users with this handy shortcut.

Bulk deleting users

Discover why users appear in your email blocklist.

Email blocklist

Our mobile app is available on the App Store for iPhone or Play Store for Android.

Download the Looop app

Find out the ways Looop sends push notifications.

When do I receive push notifications?

Importing new users to your contact list

Find out what happens when you invite a new user to Looop.

What happens when you invite a new user

How to use account names instead of email addresses.

How to set up account name logins

How to create and make the most out of the groups functionality in Looop.

Using groups

Follow these steps to change the branding on your account.

Branding your account

We now support multiple languages on Looop.

Languages on Looop

How to set business hours to your Looop account.

Business hours

Learn how to add a custom email address to Looop to personalise where your notifications come from.

Add a custom sender email address

This guide explains the ways you can enable single sign on to allow users to access Looop without using a email and password.

Single Sign On (SSO)

How to configure user provisioning in Looop.

User Provisioning

Mike Collins

Russel Joseph Balane

An overview of the basics to get your Looop account up and running

Setting Up Looop 

Find answers and get help from Intercom Support and Community Experts

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