All Collections
Troubleshooting Common Issues
Please refer to these guides for common issues and questions
Email blocklist
My .csv won’t upload
When a user is having trouble logging in or has forgotten their password
How do I export a group to CSV?
A resource won’t publish
A user cannot see a resource or pathway
My video wont upload
How do I copy workspaces from one account to another?
What are the minimum browser and device requirements to use Looop?
When do I receive push notifications?