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When do I receive push notifications?
When do I receive push notifications?

Find out the ways Looop sends push notifications.

Russel Joseph Balane avatar
Written by Russel Joseph Balane
Updated over 3 years ago

There are seven instances where you can use Looop to send push email notifications. These are:

  1. EMAIL ASSIGN,

  2. EMAIL CAMPAIGN PATHWAY ASSIGN,

  3. EMAIL CAMPAIGN SURVEY ASSIGN,

  4. EMAIL CAMPAIGN TOPIC ASSIGN,

  5. EMAIL EVENT REGISTERED,

  6. EMAIL EVENT INVITE,

  7. EMAIL EVENT UPDATED

When you have assigned content with a due date please note that automatic reminder email notifications are sent that are NOT visible in campaigns at the following times:

  • 72 hours before the due date

  • 24 hours before the due date

When you add new users to the platform, they will not receive an automated message. You need to assign a resource, pathway, or send a campaign to a user for them to receive a notification from Looop.

Find out more about what happens when you add a new user in this guide.

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