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Further learning - Surveys / User Insights
Further learning - Surveys / User Insights

Surveys give you unique insights into user challenges and how to best overcome them.

Russel Joseph Balane avatar
Written by Russel Joseph Balane
Updated over 3 years ago

To get started with Surveys, follow the steps below.

Select Surveys from your main dashboard toolbar:

Select new survey and give your survey a title. You'll then enter the main surveys area, where you can create your questions, select a target audience and view responses once the survey is live:

There are a range of different types of questions you can add, and each question can be a different type:

You can change the automatic responses to text of your choice. For example, on question one 'true' and 'false' could be changed to 'agree' or 'disagree':

When you've completed your questions and have tested the survey in the preview mode, go back to the summary tab and select 'recipients' to choose a target audience.

Please note you'll need to lock your survey first:

Enter the emails of the users you wish to share your survey with or select users and groups using the icon. You also have the option of adding a message:

Once you've added your target audience you'll be able to track the number of times your survey was sent, and how many times it's been opened or completed:

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