This feature allows users to login with a chosen account name instead of an email address. This is great for when users do not have email addresses. However you have to choose whether to do account name login, or email address login - you cannot do both on the same domain.

If you wish to do account name login, it would be beneficial to choose the same type of account name that every employee would use so it’s consistent, common examples are: employee ID number, payroll number or first initial with surname e.g. rking.

In addition, you also need to choose a password that users will use. Again, we suggest using the same thing for all users and information that you already have access too, e.g. date of birth, start date.

Some customers opt to use the same password for everyone eg Looop!

This information all needs to inputted onto Looop in order for the users to gain access (see http://support.looop.co/en/articles/1191998-importing-new-users-to-your-contact-list to do this), and next to the account name choose Account Name and next to the password choose the field Password.

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